Cheap Trick VIP Package includes a premium reserved ticket and a set of merchandise items. VIP merchandise will ship directly to customers. Please note that merchandise items will arrive after the show date. VIP customers will receive a separate email from Ticketmaster with instructions on how to place an order online by redeeming unique codes on the On Location | Future Beat redemption website. Instructions will be sent to the e-mail address provided at the time of purchase. VIP merchandise items will ship to the address provided at check-out during the redemption process. Shipping timelines vary and may arrive several weeks after the show date. Please note that the information provided at the time of purchase (e-mail and phone number) is the same information that will be utilized for individual contact requirements where applicable. Future Beat | On Location, the artist, tour, promoter, ticketing company, venue, or any other affiliated parties are not responsible for outdated or inaccurate information provided by the consumer at the time of purchase. The laminate included in the package is not required for entry on the day of the show and does not gain or authorize access into the venue (without ticket), VIP, or any backstage areas. Package details subject to change at any time without notice. All package elements will be rendered invalid if resold. Name changes will only be issued at the sole discretion of Future Beat | On Location. All packages and package contents are non-transferable; no refunds or exchanges; all sales are final. If you have any questions regarding your VIP package elements, please email firstname.lastname@example.org. This offer is not valid if this ticket was purchased via Fan-to-Fan Resale.